How to Make a Complaint

If you have any problems with our service or the products you have received, please contact us immediately by email at Info@modernoart.it or by phone at +39 3514043733. We will examine your complaint and try to resolve the problem as quickly as possible.

Alternative Dispute Resolution (ADR)

If you are not satisfied with the proposed solution, you have the right to use an alternative dispute resolution (ADR) platform or the European Commission’s online dispute resolution (ODR) platform. The ODR platform is available at the following link: [https://ec.europa.eu/consumers/odr/].

Jurisdiction and Competent Court

In the event of disputes that cannot be resolved amicably, any legal action will be submitted exclusively to the jurisdiction of the courts of Piacenza, Italy, in accordance with Italian law.